Enhancing the All Trades Cover online service offering to drive customer acquisition and retention
Having developed a successful insurance scheme generating enquiries from tradespeople nationwide further growth relied on the addition of online quote and bind capability as well as automated integration with the underwriter of the associated product.
Monthly payments without reliance on premium funding had been identified as a key requirement to increase customer retention within the target market, making management of commissions particularly challenging. The client required a vendor with specific capability and experience, as well as an existing working relationship with the underwriter.
A solution was designed which allowed seamless progressive premium calculations within the existing user interface of the scheme website, while allowing the underwriter to control ratings and algorithms, protecting their risk exposure and intellectual property.
A payment system was developed which automatically managed payment scheduling, processing and bank reconciliation for monthly payments, providing transparency to both parties while satisfying the requirements surrounding commission entitlements.
- Multi-Page Form Solution
- Mobile Responsive Design
- Progressive Quote Calculation
- Online Payment Processing
- Automated Bind Capability
- Policy Document Generation
- System Integration
- Infrastructure Provisioning
Since its relaunch All Trades Cover has delivered fantastic results for the client.